AI Assistant for JD Edwards EnterpriseOne
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Frequently Asked Questions
Quick answers to questions you may have
OperoGuide is an AI-powered assistant designed specifically for JD Edwards EnterpriseOne users. It allows you to upload your organization's documentation and get instant, accurate answers through natural language queries. The system includes a web interface and a browser extension for contextual help directly within JD Edwards.
Getting started is easy: 1) Sign up for a free trial, 2) Upload your JD Edwards documentation to create a collection, 3) Start asking questions! Our onboarding wizard will guide you through the process. You can also install the browser extension for in-context help.
OperoGuide supports a wide range of document formats including PDF, DOCX, DOC, TXT, HTML, and Markdown files. For best results, we recommend PDF or DOCX format. Maximum file size is 50MB per document.
We offer 6 plans ranging from Starter (€249/month) to Enterprise (€2,399/month). All plans include a 7-day free trial. Plans differ by number of users, queries per month, and collections. Visit our pricing page for full details.
All subscriptions have a 12-month minimum term. To cancel, you must provide written notice at least 3 months before the end of your current term. If not cancelled, the contract automatically renews for another 12 months. See our Terms of Service for full details.
We accept credit cards (Visa, Mastercard, American Express), SEPA Direct Debit for EU customers, and invoice payment for Enterprise plans (subject to approval). All payments are processed securely through Stripe.
OperoGuide uses advanced AI to understand your questions in natural language and search through your uploaded documentation to find relevant answers. The AI provides responses based on your specific documents, including source references so you can verify the information.
The OperoGuide browser extension provides contextual help directly within JD Edwards EnterpriseOne. It detects your current screen, can extract error codes, and allows quick queries without leaving your ERP system. Install it from the Chrome Web Store and configure it with your OperoGuide account.
Yes! The number of collections depends on your plan (1-25 collections). Collections allow you to organize documents by topic, department, or module. Users can be assigned to specific collections for targeted access.
All data is stored on IONOS servers in Germany and is fully GDPR compliant. Documents are encrypted at rest and in transit (TLS 1.3). Your data is never used to train AI models. We implement industry-standard security measures including access controls and audit logging.
Yes, API access is available on Business plans and above. The REST API allows you to integrate OperoGuide queries into your own applications and workflows. Visit our API Reference for documentation.
OperoGuide is a cloud-based SaaS solution accessible via any modern web browser (Chrome, Firefox, Edge, Safari). The browser extension requires Google Chrome or Microsoft Edge. No local installation or special hardware is required.
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